Frequently asked questions

It matches your Flipkart sales, orders and payment (settlement) data and shows where they differ: pending settlements, overcharges, returns, charges and profitability. Reconciler brings these checks into one workflow, so you don't have to compare reports in Excel by hand.

Marketplace reconciliation means matching your marketplace orders and sales against the payments you receive, and checking every deduction such as commission, shipping, fixed fees, returns and taxes. It matters because the revenue in your order report is not always what reaches your bank. Reconciler automates the matching so you can see the gaps and recover money that needs attention.

Flipkart gives you raw reports, and each one shows only part of the picture. Reconciler connects sales, orders, settlements, returns, charges, taxes and product costs into one view. You can see what you sold, what was settled, what was deducted, what is pending and where money may be leaking, without combining several Excel files yourself.

Excel works for small volumes. As orders, reports and charge types grow, matching them by hand gets slow and easy to get wrong. Reconciler gives you a structured workflow for matching data, finding exceptions, analysing returns and charges and reviewing profitability, so your team reviews discrepancies instead of rebuilding spreadsheets every cycle.

Marketplace sellers, business owners, finance teams, CAs, accounting firms and marketplace service providers (SPNs). It turns marketplace reports into reconciliation, profitability and exception insights that you can act on.

No. Reconciler is built for business owners, finance teams and accountants. The dashboard uses clear visual indicators and separate sections for sales, settlements, returns, charges, missing settlements, SKU margins and state-level insights.

Reconciler removes most of the manual work of downloading, cleaning, matching and analysing marketplace reports. Once your reports are in, the results are organised into dashboards and exception lists, so your team can spend its time investigating and acting instead of preparing data.

Yes, as long as your marketplace and reports are supported. The main thing to weigh is whether the time you spend matching sales, payments, returns and charges by hand is worth replacing with a dedicated workflow.

The right choice depends on your marketplaces, report formats, order volume and how much automation you need. Look for:

• Support for the marketplaces you sell on
• Automatic order and settlement matching
• Return reconciliation
• Charge auditing
• Pending settlement tracking
• Tax analysis (GST, TCS, TDS)
• SKU-level profitability
• Exception reports and exports
• Proper data-security controls

It should also let you trace any difference back to the underlying transaction. Reconciler is designed around these needs for sellers, finance teams, CAs and service providers.

Regularly, ideally every settlement or accounting cycle, rather than once at year-end. Your order volume and settlement cycle set the exact rhythm, but reconciling often means pending settlements, overcharges and returns are easier to investigate while the details are still fresh.

For the first reconciliation you need five reports from Flipkart:

• currentPaymentReport
• previousPaymentReport
• currentSalesReport
• currentOrderReport
• previousSalesReport

From the next reconciliation onward you only need three reports.

Three reports for each new period:

• currentSalesReport
• currentOrderReport
• currentPaymentReport

The first reconciliation sets up the opening context needed to match payments, sales and orders correctly across periods. Once that baseline exists, later cycles only need the current-period reports.

Reconciler gives you structured reconciliation and exception information that you can review and export where supported. The exact export options depend on your workflow and plan.

It shows where money is being lost or left unclaimed: unmatched payments, pending settlements, overcharges, unexpected deductions, return losses, loss-making products and tax credits. Once these are visible, you can open the underlying order or SKU, raise a claim or fix the cause.

Open Missing Settlement. It lists orders still awaiting settlement with the order date, order item ID, SKU, delivery state, quantity and cost exposure. Reconciler also flags unmatched payments, overcharges and other settlement differences, so you don't search through separate reports.

Use Charges & Tax. It highlights differences across commission, fixed fees, shipping, collection fees and other charges, and you can drill down to the order-level details to see exactly what was charged.

Reconciler separates the settlement recorded by the marketplace from the cash that actually arrived. That lets you compare marketplace settlement records with your bank credits and the underlying transactions, and investigate any gap.

SKU Margins connects your sales with product costs, so you can see profit, margin and return impact for each product. That helps you tell high-revenue products apart from genuinely profitable ones.

Revenue alone doesn't tell you. A real profit view considers settlement amounts, product cost, marketplace fees, shipping, returns, taxes and other costs. Reconciler brings these together so you can review margins for the whole business and for each SKU.

Settlement reconciliation checks whether marketplace transactions and payments match, and whether every deduction is accounted for. Profitability analysis goes a step further: it combines what you actually received with product and operating costs to show the margin your business, or each SKU, really earns.

Reconciler shows the financial impact of returns through return volume, return value, return rate, high-return SKUs and state-level patterns. That tells you which products or regions to investigate first.

Yes. Reconciler highlights products with high return rates and margin problems, so you can look into individual SKUs instead of treating your whole catalogue the same way.

Yes. States & Buyers shows sales by state, each state's share of sales and return-related insights, so you can spot geographic patterns in your business.

Yes. Reconciler connects your Amazon order and sales data with payment and settlement data, then shows discrepancies, deductions and the effect on profit.

In general you need order or sales data together with settlement or payment data. Returns, fees, tax and product-cost information may also be needed for deeper reconciliation and profitability analysis. We share the exact report list for your Amazon workflow when you get started.

Amazon financial data is spread across different reports and transaction types. Reconciliation connects orders, sales, settlements, fees, returns and other deductions, so you can see the gap between what you expected and what you received, and understand profit at product level.

Yes. Reconciler compares Amazon transaction data with your settlement and payment records. You can then check whether a difference comes from fees, returns, timing, adjustments or another transaction-level issue.

Yes. Sales and settlement information is combined with product costs and marketplace charges, so you can analyse profit by SKU and for the business overall, and tell revenue apart from real profit.

Yes, Reconciler supports both Flipkart and Amazon. Each marketplace has its own report requirements. If you sell through several seller accounts, tell us how you work and we'll confirm the right setup for your plan.

Yes. A Chartered Accountant, accounting firm or authorised service provider can buy Reconciler for a seller and use it for that seller's Flipkart reconciliation. It helps CAs manage settlement matching, returns, charges, missing settlements, tax-related data and profitability analysis for their clients.

Yes. An SPN or marketplace service provider can buy Reconciler for a seller and do the reconciliation on their behalf. That lets you offer reconciliation, settlement checks, charge audits, return analysis and seller profitability reports as part of your services.

Yes, where your plan and account setup support multiple seller accounts. Accounting firms and service providers can use Reconciler to standardise the reconciliation workflow across clients and cut repeated manual report matching. Confirm the number of seller accounts for your plan with our team.

Reconciler removes the manual work of combining marketplace sales, order, payment, return and charge reports. Instead of maintaining a complex Excel sheet for every seller, you get one structured workflow to find settlement differences, missing payments, overcharges, returns and profitability issues.

Look at supported marketplaces, multi-client workflows, report automation, auditability, exception tracking, exports, access controls and how easily a calculation can be traced back to its source. Reconciler is built to support the seller reconciliation workflows CAs and accounting teams use, subject to your plan.

Yes. It organises your marketplace sales, settlements, returns, charges, missing settlements and profitability into structured views, which makes review and follow-up easier for your finance team or CA.

Reconciler's calculations come from your marketplace data and the system's reconciliation rules. Key figures can be traced back to the underlying order, settlement, charge or report data. Final accounting and tax treatment should still be confirmed with your CA.

We're happy to explain how your data is handled, including storage, access and retention, before you upload anything. Get in touch and we'll answer your questions directly.

No. Reconciler supports your accountant by organising marketplace data and preparing reconciliation information. Your CA stays responsible for final accounting, tax interpretation and filing decisions.

Reconciler is sold as 3, 6 and 12-month plans for each marketplace, with a 20% launch offer on every plan and extra discounts when you buy several 12-month licences. See the pricing section for current prices including GST. To judge the return, compare the plan cost with what reconciliation can surface: recovered overcharges, pending settlements, tax credits, less manual work and clearer product profitability.

Yes. A demo with your own marketplace data shows your actual settlements, returns, charges, pending payments and profitability, rather than a generic example.